27 Fla. L. Weekly Supp. 764a
Online Reference: FLWSUPP 2708SANTInsurance -- Personal injury protection -- Coverage -- Emergency medical condition -- Under amendments to PIP statute requiring PIP insurer to pay benefits up to $10,000 if qualified medical provider has determined that claimant had EMC and limiting reimbursement to $2,500 if qualified provider has determined that claimant did not have EMC, insurer properly limited benefits to $2,500 where qualified provider has not determined that insured suffered EMC -- No merit to argument that insurer was required to glean existence of EMC from facts that medical provider is hospital that provided “emergency services and care” and box indicating highest priority admission was checked on bill where provision of emergency services does not necessarily mean that condition of insured met criteria for EMC, and insurer's adjusters are not qualified to make EMC determinations under PIP statute -- Exhaustion of policy limits -- Insurer's payment of additional benefits up to $10,000 following receipt of EMC determination attached to provider's first demand letter exhausted PIP benefits -- Neither bad faith nor gratuitous payment exceptions apply to permit damages in excess of policy limits where there is no evidence of bad faith or that other claims paid by insurer were untimely or invalid -- Demand letters -- Provider's demand letters failed to satisfy condition precedent to suit where first letter demanded amount in excess of policy limits and fee schedule elected in policy, second letter failed to account for prior payment made in response to receipt of EMC determination, and both letters cannot be reconciled with amounts alleged in complaint and amended complaint -- Insurer's failure to respond to demand letters did not waive its right to assert invalid demand letters as affirmative defense -- Because demand for additional information as to whether insured had EMC tolled time for insurer to make any additional payments on provider's bill, additional payment made after receipt of EMC determination did not require payment of penalty or postage